Website Maintenance, Hosting & Support in Vienna
A website or application is not finished at launch – that is when it starts working. From Vienna, we look after your systems continuously with updates, security measures, backups and monitoring, so issues are caught before your customers notice them. Hosting, further development and training for your team complete the service.
from €89/month net, fixed price after a free initial call
What we deliver
- UpdatesRegular updates to CMS, plugins, frameworks and dependencies, tested before rollout.
- SecuritySystem hardening, firewall rules, access protection and monitoring for known vulnerabilities.
- BackupsAutomated backups stored in separate locations, with regularly tested restores.
- MonitoringTracking uptime, load time, errors and SSL certificates, with alerting.
- Further developmentNew features, pages and adjustments through an agreed hours allowance.
- CMS trainingHands-on sessions so your team can manage content confidently and independently.
What you gain
- Fewer outages and security incidents thanks to preventive maintenance instead of firefighting.
- A dedicated contact who knows your system and handles requests without lengthy onboarding.
- Predictable costs through support agreements with a clearly defined scope.
- Your team works confidently with the CMS and needs outside help less often.
Who is it for?
For SMEs without an in-house IT department that want their website or shop in reliable hands, and for corporate divisions that need external capacity for operations and development. We also take over systems originally built by other providers.
Technologies
- Linux
- Nginx
- Docker
- Cloudflare
- Let's Encrypt
- Sentry
- UptimeRobot
- GitHub Actions
Process
- 01
First conversation
We listen, ask the right questions and clarify goals, scope and budget. Free and without obligation.
- 02
Concept & proposal
You get a clear concept with scope, timeline and a transparent proposal – no endless back and forth.
- 03
Design & prototype
Clickable designs show early how the result will feel. This is where changes cost the least.
- 04
Development
We build in short sprints and regularly show you working increments.
- 05
Launch
Testing, data migration, training and a go-live without nasty surprises.
- 06
Operation & evolution
Maintenance, monitoring and new features – we remain your point of contact.
Questions & answers
How does onboarding into maintenance work and how long does it take?
We start with a technical check of your system, document access, versions and risks, and fix urgent issues. Updates, backups and monitoring then run on the agreed schedule. How long onboarding takes depends on the condition and complexity of the system.
How much does a maintenance or support agreement cost?
It depends on the type and scope of your systems, the response times you need and the hours allowance for development. After a free initial consultation you receive a proposal with clearly described services.
Do you take over websites built by another agency?
Yes. After a technical review we tell you honestly what condition the system is in and what is needed to run it securely. We then take over maintenance and further development.
How quickly do you respond to problems?
Response times are defined in the support agreement, based on how business-critical your system is. Thanks to monitoring, we detect many issues before you need to contact us.
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