Platform & Portal Development in Vienna
A good portal answers questions before they are asked: customers see orders and documents, partners upload files, members connect with each other. AUTOMATA builds platforms and portals in Vienna that are connected to your existing systems and take routine requests out of the inbox – from member platforms to multi-vendor marketplaces.
from €19,900 net, fixed price after a free initial call
What we deliver
- Customer portalsOrders, invoices, contracts, tickets and documents available around the clock via self-service.
- Partner and dealer portalsPrice lists, orders, training materials and leads for your sales network.
- MarketplacesMulti-vendor platforms with commission models and payouts through payment providers.
- Member and community platformsProfiles, content by membership tier, events and exchange between members.
- Roles and permissionsFine-grained access for customers, partners, employees and administrators.
- System integrationSynchronisation with ERP, CRM and accounting, plus single sign-on.
What you gain
- Fewer routine phone and email requests thanks to self-service.
- Customers and partners find up-to-date information in one place, at any time.
- New digital business models through memberships or commissions.
- Data flows straight into your systems instead of being re-entered by hand.
Who is it for?
For SMEs with a growing customer or dealer base, for associations and communities, and for enterprises that want to bring partner networks or service processes together digitally.
Technologies
- PHP
- Laravel
- React
- Next.js
- PostgreSQL
- Keycloak
- Stripe Connect
- Elasticsearch
Process
- 01
First conversation
We listen, ask the right questions and clarify goals, scope and budget. Free and without obligation.
- 02
Concept & proposal
You get a clear concept with scope, timeline and a transparent proposal – no endless back and forth.
- 03
Design & prototype
Clickable designs show early how the result will feel. This is where changes cost the least.
- 04
Development
We build in short sprints and regularly show you working increments.
- 05
Launch
Testing, data migration, training and a go-live without nasty surprises.
- 06
Operation & evolution
Maintenance, monitoring and new features – we remain your point of contact.
Questions & answers
How does a portal project run, and how long does it take?
We start with the most important user groups and their most frequent requests, and put a first version of the portal to use early. Further features follow in stages; duration depends on scope and integrations.
How much does a customer portal or platform cost?
Cost depends on user groups, features, payment handling and the systems to be connected. After a free initial consultation, you receive a proposal with a clearly defined scope of work.
Can the portal be connected to our ERP?
Yes. We connect ERP, CRM and accounting systems via existing interfaces or build suitable connectors. Your customers always see current data, with nothing maintained twice.
How are access rights and data protection handled?
Each user group receives exactly the permissions it needs, and access is logged. EU hosting, encrypted transmission and GDPR-compliant processes are part of the implementation.
Related work
ADMISSIO
ADMISSIO is an application platform for markets, events and seasonal businesses: exhibitors and staff apply online, and the team reviews, decides and informs with a single click. The software runs on the operator's own web space and is unlocked by licence.
Klasso
Klasso connects schools and kindergartens with parents and pupils: parent letters with a short summary and signature on the phone, one-tap sick notes, a timetable with substitutions and automatic translation so every family reads in its own language – in the lively style of modern learning apps.
SANCTUM
SANCTUM is a paid networking platform with nine membership tiers. Each tier is a closed circle: members connect exclusively with people on the same level.
